Complex Care Project Worker inCaerphilly inCaerphilly PUBLISHED WED 2 OCT 2024

Summary

We are looking for enthusiastic and committed mental health workers/project workers (which at Pobl are called Complex Care Project Workers), with experience working with people with mental health needs to join our team of passionate Complex Care Project Workers in our Complex Care Recovery Service in Bedwas. There are 2x 37 hour full time positions available. This service needs to be staffed 24/7 so you will be required to work various shift patterns including days, evenings, weekends, wakeful nights as part of a rolling rota. Day shifts are typically 12 hours with wakeful nights as extra. If you would like the opportunity to work with some truly amazing people please read on…..

Overview

What is the role?

Tŷ Anwen is a residential mental health service in Caerphilly. We provide person centred support for up to 16 individuals with serious and enduring mental illness and complex needs which may include support with self-harm.

The team at Tŷ Anwen work to a recovery model of care and offer support that provides effective therapeutic boundaries. They provide clearly identified outcomes, thereby working towards recovery and facilitating independence.

The role of the Complex Care Project Worker is to empower and support individuals we support, working flexibly to improve performance and outcomes for people who use our service. You will work as part of a team to develop, implement and review high-quality person-centred care and support plans based on individual needs, preferences and aspirations when required.

As a complex care project worker you will be involved in day-to-day support including;

  • Supporting individuals to live independently within a care setting.
  • Support, prompting and administering medication.
  • Engagement in social activities
  • Completing and updating support plans, risk assessments and risk management plans.
  • Carrying out supervisions
  • Completing assessments from referrals
  • Be responsible for the service in the absence of the manager.
  • Undertake relevant training for the role.
  • Liaise with Social Services, Benefits Agencies, Housing department and other relevant agencies
  • Organising group activities with the individuals at Ty Anwen or in the community
  • Providing emotional support to the individuals

What skills and experience do you need?

  • A genuine desire to help people and make a difference.
  • Have or be willing towards completing a QCF in Health and Social Care level 4 or above.
  • An understanding of the challenges that many of our service users face
  • Keen listening and communication skills
  • Empathy, compassion and a caring nature
  • Ability to complete and regularly review relevant paperwork such as support plans and risk assessments.

What are the pay and benefits?

  • An annual salary of £26,683
  • Wakeful nights rate - £12.15 + 20%
  • 26 days holiday entitlement plus Bank holidays 
  • Pension scheme
  • Sick Pay 
  • Every other weekend off
  • Colleague Referral Scheme (£250 per referral)
  • Time for Talking – a free counselling service.
  • Health Cash Plan
  • Savings Scheme
  • Electric Vehicle Lease Schemes
  • Cycle to work scheme.
  • Eyecare plan
  • Give as You Earn charity donation scheme.
  • Gym and shopping discounts
  • Training and progression opportunities.

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

What do you need to do now?

If you have the skills and experience required to be our next difference maker, please apply now.

We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.

More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Complex Care Project Worker:
Working as a Complex Care Project Worker in the UK involves a range of skills and competencies, particularly in the context of supporting individuals with complex health and social needs. Here are some key skills and attributes that are often required for this role:
1. Communication Skills: Ability to communicate effectively with clients, families, healthcare professionals, and other stakeholders. This includes verbal and written communication.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of clients, often facing challenging circumstances.
3. Problem-Solving Skills: Ability to assess complex situations quickly and develop appropriate interventions or solutions.
4. Organizational Skills: Managing multiple cases, schedules, and documentation efficiently.
5. Teamwork and Collaboration: Working collaboratively with other healthcare professionals, social workers, and support staff to provide holistic care.
6. Knowledge of Health and Social Care Regulations: Understanding relevant legislation, policies, and standards governing care provision in the UK.
7. Assessment Skills: The ability to conduct assessments to identify needs, risks, and appropriate support plans.
8. Cultural Competence: Awareness of and sensitivity to the cultural backgrounds and needs of clients to provide inclusive care.
9. Advocacy Skills: Supporting clients in advocating for their rights and needs within the healthcare and social service systems.
10. Resilience and Emotional Management: Ability to cope with the emotional demands of working in complex care settings, including managing stress.
11. IT Skills: Proficiency in using care management software, databases, and other digital tools for documentation and communication.
12. Training and Development: Commitment to ongoing professional development and keeping up to date with best practices and training in complex care.
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in Caerphilly click to show distance
Locations are approximate.