Digital Health Records Team Leader inEast Sussex inEast Sussex PUBLISHED TUE 22 OCT 2024

Band 4: £26,530 to £29,114 a year per annum, pro rata  FIXEDTERM 
NHS

East Sussex Healthcare NHS Trust Follow East Sussex Healthcare NHS Trust

The East Sussex Healthcare NHS Trust is seeking a Digital Health Records Team Leader for a fixed-term contract or secondment lasting up to 12 months. The role requires an organized, positive, and IT-literate individual with a background in customer service and a strong work ethic. The Team Leader will assist the Deputy Digital Health Records Manager in delivering an effective Digital Health Records service, ensuring the team meets its targets and adheres to NHS and ESHT policies. Responsibilities include supervising staff, conducting appraisals, training, and managing daily staffing resources related to both paper and electronic patient records.

The ideal candidate should possess excellent communication skills, a flexible approach, and a commitment to enhancing patient experience. While knowledge of IFIT/Evolve and previous Health Records experience would be beneficial, comprehensive training will be provided. The role involves preparing for the introduction of a new electronic patient record system and ensuring that Digital Health Records are maintained to high data quality standards.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you please introduce yourself and outline your professional background, particularly in relation to digital health records or customer service?
2. Can you describe a time when you had to manage multiple tasks or projects at once? How did you prioritise your workload?
3. How would you handle a situation where a team member is struggling to meet the demands of their role, especially in terms of customer service?
4. What is your approach to supervising and supporting a team? How do you ensure that team members feel valued and motivated?
5. What is your experience with digital record systems, such as IFIT/Evolve? How do you keep yourself updated with new technologies or practices in digital health records?
See all questions
1. Can you please introduce yourself and outline your professional background, particularly in relation to digital health records or customer service?
2. Can you describe a time when you had to manage multiple tasks or projects at once? How did you prioritise your workload?
3. How would you handle a situation where a team member is struggling to meet the demands of their role, especially in terms of customer service?
4. What is your approach to supervising and supporting a team? How do you ensure that team members feel valued and motivated?
5. What is your experience with digital record systems, such as IFIT/Evolve? How do you keep yourself updated with new technologies or practices in digital health records?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Digital Health Records Team Leader:
Working as a Digital Health Records Team Leader in the UK requires a combination of technical, managerial, and interpersonal skills. Here are some essential skills and qualifications you might need:
Technical Skills
1. Understanding of Health Informatics: Knowledge of health information systems, electronic health records (EHRs), and data management principles.
2. Data Management: Ability to manage and analyze health data, ensuring accuracy and compliance with regulations.
3. Interoperability Standards: Familiarity with standards such as HL7, FHIR, or DICOM for ensuring systems communicate effectively.
4. Software Proficiency: Expertise in EHR software systems commonly used in the NHS or private healthcare settings.
5. Cybersecurity Awareness: Understanding of data protection laws (like GDPR) and cybersecurity measures to protect sensitive health information.
6. Project Management Tools: Proficiency in tools and methodologies for managing projects (e.g., Agile, PRINCE2).
Managerial Skills
1. Leadership: Ability to guide, motivate, and manage a team, fostering a collaborative environment.
2. Strategic Planning: Experience in developing and implementing strategies to optimize digital health records systems.
3. Change Management: Skills in managing transitions, helping staff adapt to new technologies or processes effectively.
4. Budget Management: Understanding of financial planning and budget management for projects involving digital health records.
Interpersonal Skills
1. Communication: Strong verbal and written communication skills for liaising with stakeholders, including clinical staff, IT departments, and management.
2. Training and Development: Ability to provide training to staff on new systems and protocols, ensuring compliance and effective use of technologies.
3. Problem-Solving: Strong analytical and critical-thinking skills to address challenges related to digital health records.
4. Collaboration: A talent for working across different teams and departments to ensure successful integration of digital systems.
Relevant Qualifications
- Educational Background: A degree in health informatics, health management, computer science, or a related field.
- Certifications: Professional certifications in health informatics or project management (e.g., PMP, PRINCE2) may be beneficial.
- Experience: Previous experience in health informatics, administration, or a related healthcare technology role.
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in East Sussex click to show distance
Locations are approximate.