Somerset NHS Foundation Trust rha3FE4w
This Band 2 entry-level role offers you the chance to grow and develop your career within the NHS, with the potential to progress to Band 3. You'll not only provide vital support at the main desk and Urgent Treatment Centre but also engage in various administrative tasks, including financial support and team management. If you're passionate about being a vital link in patient care and are eager to step into a rewarding career that values compassion and professionalism, we want to hear from you! Explore the attached Job Descriptions and Person Specification for further details about this exceptional opportunity.
To work as part of the administration team providing comprehensive administration/reception services including phone duties, data input, scanning, manage and receive telephone calls and messages, always ensuring effective communication and courtesy, supporting the multi professional team members with administrative tasks and generally assisting in the coordination of the smooth running of the reception. The post holder will act an ambassador for the service and will be the first point of contact and requires a great deal of flexibility.
To provide administration and reception specific duties and to support and give assistance to other departments as required due to service needs at the direction of the Administration Team Leader/Senior Administrator Matron or Senior Sister.
Although based in Frome there may be a requirement for travel to Shepton Mallet Community Hospital and West Mendip Hospital in Glastonbury, though this will be by exception and after discussion with the Senior Administrator.
This is a Band 2 entry level position with progression to Band 3 on completion of all competencies.
The entry level for this position is to provide reception cover on the main desk and Urgent Treatment Centre within the hospital. This will involve being the first point of contact for anyone visiting the hospital, dealing with all enquiries, answering the phone, booking patients in to UTC and outpatient appointments and having sight of personal medical information regarding friends or relatives and maintaining confidentiality.
The opportunity to progress to a Band 3 administrator will involve supporting the senior administrator with financial matters such as petty cash, ordering, issuing staff ID cards and managing the volunteering team.
Please see job descriptions for more detail.
About us
Please see attached Job Descriptions & Person Specification for further details of duties and responsibilities.
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