Health Care Assistant/ Eyes/ ENT inUxbridge inUxbridge PUBLISHED WED 15 JAN 2025
Opportunity to work in a supportive and collaborative environment with experienced healthcare professionals such as Ophthalmologists, Orthoptists, and Ophthalmic-trained nurses.
Variety of responsibilities, including patient preparation, conducting basic tests, and assisting in clinical procedures, providing a dynamic work experience.
Chance to positively impact patients' lives by providing essential eye and ENT care, contributing to their overall health and well-being.
Comprehensive training opportunities, allowing for skill development in both ophthalmology and ENT services.
Involvement in community outreach by traveling to peripheral clinic and hospital sites, enhancing access to healthcare services.
A commitment to high-quality care, with ongoing efforts to improve safety and patient satisfaction, indicating a strong organizational value for employee input and well-being.
Position offers flexibility with scheduling, including opportunities to work weekends and varied shifts, accommodating diverse personal commitments.
The Hillingdon Hospitals NHS Foundation Trust is seeking a Band 2 Health Care Assistant (HCA) for its EYES/ENT department, which includes Hillingdon and Mount Vernon Hospitals as well as community clinics. The ideal candidate will be an experienced, motivated individual who can support the outpatient teams by ensuring efficient clinical services. Key responsibilities include data entry, patient preparation, conducting basic tests (such as visual field testing and vision acuity), assisting nursing professionals, and providing general patient care and support.
Additionally, the HCA will help set up ophthalmology and ENT clinics, travel to peripheral sites as needed, and demonstrate empathy when communicating with emotionally distressed patients and their families. The role demands flexibility, as services may be required throughout the week, including weekends. The Trust is focused on providing high-quality, safe, and compassionate care while working collaboratively with local health services and the community to enhance patient safety and well-being.
Additionally, the HCA will help set up ophthalmology and ENT clinics, travel to peripheral sites as needed, and demonstrate empathy when communicating with emotionally distressed patients and their families. The role demands flexibility, as services may be required throughout the week, including weekends. The Trust is focused on providing high-quality, safe, and compassionate care while working collaboratively with local health services and the community to enhance patient safety and well-being.
Opportunity to work in a supportive and collaborative environment with experienced healthcare professionals such as Ophthalmologists, Orthoptists, and Ophthalmic-trained nurses.
Variety of responsibilities, including patient preparation, conducting basic tests, and assisting in clinical procedures, providing a dynamic work experience.
Chance to positively impact patients' lives by providing essential eye and ENT care, contributing to their overall health and well-being.
Comprehensive training opportunities, allowing for skill development in both ophthalmology and ENT services.
Involvement in community outreach by traveling to peripheral clinic and hospital sites, enhancing access to healthcare services.
A commitment to high-quality care, with ongoing efforts to improve safety and patient satisfaction, indicating a strong organizational value for employee input and well-being.
Position offers flexibility with scheduling, including opportunities to work weekends and varied shifts, accommodating diverse personal commitments.
The EYES/ENT has an opening for a Band 2 HCA at Hillingdon and Mount Vernon Hospitals, as well as community clinics. The post holder will support the department. We seek experienced, motivated, and proactive individuals to join our team.
The HCA will aid the EYES/ENT department and outpatient teams, ensuring the smooth operation of our clinical services. Responsibilities include data entry, visual field testing, vision acuity, assisting nursing and professional bodies and general patient care and
support. You will prepare patients, perform basic tests and procedures, and provide reports and evaluations for clinical review.
Our comprehensive ophthalmology services are provided by Ophthalmologists, Orthoptists, Optometrists, and Ophthalmic-trained nurses, covering general and specialty clinics such as Paediatrics, Ocular-motility, Botulinum Toxin, AMD, Diabetic, Glaucoma, Medical Retinal,
Oculoplastic, and Corneal
The post holder will support the EYS/ENT and outpatient teams for the provision and overall smooth running of our clinical services. You will have responsibility for preparing our patients and undertaking their investigations, performing a range of basic tests (Visual Fields, etc.) and procedures (Visual acuity, eye pressure, dilating drops etc.) as well as providing the reports and baseline evaluations for review by other clinical staff. The post holder will also have the responsibility in supporting the Clinic Staff in setting up clinics for Ophthalmology and ENT. The post holder will also be trained to support the ENT Outpatient service as part of their role.
You will receive training and when relevant competencies have been achieved you will be required to attend peripheral clinic and hospital sites to deliver the required clinical care. Therefore, a willingness and capacity to travel to Mount Vernon and Community sites will be required, as well as the ability to provide services on days across the whole week, including weekends when required.
You will be required to communicate in an empathetic manner with patients, relatives and carers who may be emotionally distressed or who may have barriers to understanding, such as learning difficulties, language, hearing difficulties or visual impairment and to children and babies.
In summary, you will assist in the provision of a high standard of ophthalmic and personal care ensuring the smooth running of our clinics.
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
For further details / informal visits contact: Name: Lucy Evans Job title: Matron Ophthalmology/ENT Email address: Telephone number:
The HCA will aid the EYES/ENT department and outpatient teams, ensuring the smooth operation of our clinical services. Responsibilities include data entry, visual field testing, vision acuity, assisting nursing and professional bodies and general patient care and
support. You will prepare patients, perform basic tests and procedures, and provide reports and evaluations for clinical review.
Our comprehensive ophthalmology services are provided by Ophthalmologists, Orthoptists, Optometrists, and Ophthalmic-trained nurses, covering general and specialty clinics such as Paediatrics, Ocular-motility, Botulinum Toxin, AMD, Diabetic, Glaucoma, Medical Retinal,
Oculoplastic, and Corneal
The post holder will support the EYS/ENT and outpatient teams for the provision and overall smooth running of our clinical services. You will have responsibility for preparing our patients and undertaking their investigations, performing a range of basic tests (Visual Fields, etc.) and procedures (Visual acuity, eye pressure, dilating drops etc.) as well as providing the reports and baseline evaluations for review by other clinical staff. The post holder will also have the responsibility in supporting the Clinic Staff in setting up clinics for Ophthalmology and ENT. The post holder will also be trained to support the ENT Outpatient service as part of their role.
You will receive training and when relevant competencies have been achieved you will be required to attend peripheral clinic and hospital sites to deliver the required clinical care. Therefore, a willingness and capacity to travel to Mount Vernon and Community sites will be required, as well as the ability to provide services on days across the whole week, including weekends when required.
You will be required to communicate in an empathetic manner with patients, relatives and carers who may be emotionally distressed or who may have barriers to understanding, such as learning difficulties, language, hearing difficulties or visual impairment and to children and babies.
In summary, you will assist in the provision of a high standard of ophthalmic and personal care ensuring the smooth running of our clinics.
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
For further details / informal visits contact: Name: Lucy Evans Job title: Matron Ophthalmology/ENT Email address: Telephone number:
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Useful skills for a Health Care Assistant/Eyes/ENT:
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To work as a Health Care Assistant (HCA) in the Eyes and ENT (Ear, Nose, and Throat) department in the UK, you'll need a mix of technical skills, interpersonal skills, and relevant knowledge. Here are the key skills and qualifications that are generally required:
Essential Skills:
1. Clinical Skills:
- Basic knowledge of anatomy and physiology related to the eyes and ENT.
- Ability to assist with various clinical procedures and perform basic assessments.
- Experience in taking vital signs (blood pressure, pulse, temperature).
2. Communication Skills:
- Strong verbal and written communication skills to interact with patients and healthcare teams effectively.
- Ability to explain procedures and treatments clearly and empathetically to patients.
3. Interpersonal Skills:
- Compassion and empathy to provide emotional support to patients.
- Good listening skills to understand patient concerns and feedback.
4. Attention to Detail:
- Ability to follow instructions accurately and maintain high standards of care, particularly in documentation and patient records.
5. Teamwork:
- Ability to work collaboratively with doctors, nurses, and other healthcare professionals to ensure quality care.
6. Problem-Solving Skills:
- Ability to think critically and respond effectively to patient needs and emergencies.
7. IT Skills:
- Familiarity with electronic health records (EHRs) and other healthcare software to maintain patient data accurately.
Qualifications:
1. Educational Background:
- A minimum of GCSEs in relevant subjects (such as English and Science).
- NVQ Level 2 or 3 in Health and Social Care, or equivalent qualification, is often preferred.
2. Relevant Experience:
- Previous experience in a healthcare setting is beneficial. Some employers may seek experience in specific fields like ophthalmology or ENT.
3. Training and Certification:
- Completion of mandatory training in areas like infection control, health and safety, and basic life support (BLS).
- Additional training specific to Eyes and ENT may be provided by employers.
4. Registration:
- While HCAs do not need to be registered with a professional body like nurses or doctors, it may be advantageous to have a certificate in health care assistance or related fields.
Optional Additional Skills:
- Basic Life Support (BLS) Certification: While not always required, having this certification can be an asset.
- Understanding of Medical Terminology: Familiarity with terms specific to ophthalmology and ENT can be beneficial.
- Cultural Competence: Awareness of and sensitivity to the diverse backgrounds of patients.
Working Environment Adaptability:
- Flexibility to work in various healthcare settings, including hospitals, clinics, and community health environments.
inUxbridge
51.54850006103516 -0.4796110093593597 Uxbridge, England, United Kingdom 
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