Trainee Ambulance Care Assistant inFalkirk inFalkirk PUBLISHED SAT 8 FEB 2025

Opportunity to make a meaningful impact by providing vital non-emergency care to the community.
Comprehensive training program leading to a recognized Level 3 Certificate in Ambulance Patient Care Non-Urgent Care Service, enhancing career prospects.
Supportive mentorship from experienced qualified staff to help with ongoing professional development and skill acquisition.
Flexible working hours with the option for part-time applications, allowing for a better work-life balance.
Competitive salary structure that increases with training completion and experience, providing financial stability.
Involvement in critical situations, such as supporting the A&E service during major incidents, enhancing job satisfaction and teamwork.
Commitment to diversity and equality, creating an inclusive work environment where every employee is respected and valued.
NHS Scotland is seeking Trainee Ambulance Care Assistants (ACA) for positions at the Falkirk and Stirling Ambulance Stations. The role involves providing high-quality care and safe transportation for non-emergency patients, including transporting them from their homes to medical appointments, as well as assisting the A&E service by moving suitable patients referred by GPs. Applicants should have strong interpersonal skills, be capable of engaging with vulnerable individuals, and have a full driving license with specific categories.

Successful candidates will join a tailored clinical training program, eventually leading to a Level 3 Certificate in Ambulance Patient Care Non-Urgent Care Service, and will be supported by experienced staff at their designated stations. The positions involve an average of 37 hours of work per week, including weekends and holidays, with a starting training salary of £20,615, increasing upon completion of the training. The organisation is dedicated to promoting diversity and encourages applications from all community sectors.
Opportunity to make a meaningful impact by providing vital non-emergency care to the community.
Comprehensive training program leading to a recognized Level 3 Certificate in Ambulance Patient Care Non-Urgent Care Service, enhancing career prospects.
Supportive mentorship from experienced qualified staff to help with ongoing professional development and skill acquisition.
Flexible working hours with the option for part-time applications, allowing for a better work-life balance.
Competitive salary structure that increases with training completion and experience, providing financial stability.
Involvement in critical situations, such as supporting the A&E service during major incidents, enhancing job satisfaction and teamwork.
Commitment to diversity and equality, creating an inclusive work environment where every employee is respected and valued.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Trainee Ambulance Care Assistant:
To work as a Trainee Ambulance Care Assistant in the UK, you typically need a combination of skills, qualifications, and personal attributes. Here are the key skills required for this role:
1. Communication Skills: You must be able to communicate effectively with patients, their families, and other healthcare professionals. This includes active listening and being able to convey information clearly and compassionately.
2. Interpersonal Skills: Building rapport with patients and working collaboratively with other team members are crucial in providing effective care.
3. Compassion and Empathy: A strong sense of empathy is essential, as you will often be working with individuals who are in distress or experiencing health challenges.
4. Attention to Detail: You need to pay close attention to details, especially when recording patient information, monitoring their condition, or following specific protocols.
5. Problem-Solving Skills: You should be able to think on your feet and make quick decisions in emergency situations or when under pressure.
6. Physical Fitness: The role can be physically demanding, requiring you to lift and assist patients safely and effectively.
7. Basic First Aid Knowledge: A foundational understanding of first aid principles and practices is beneficial, as you may need to provide immediate care in emergencies.
8. Teamwork: Working effectively as part of a team is vital, as you will often be collaborating with paramedics and other healthcare professionals.
9. Time Management: The ability to manage your time efficiently and prioritize tasks is important in a fast-paced environment.
10. Adaptability: Being flexible and able to adjust to changing situations and patient needs is crucial in the healthcare environment.
11. IT Skills: Familiarity with basic computer systems may be necessary for documenting patient information and using electronic health records.
Qualifications
While specific qualifications can vary by employer, most ambulance services in the UK require that you:
- Have a valid driving license (often a category C1 license is preferred).
- Hold a minimum of GCSEs in English and Maths (or equivalent).
- Complete relevant training or courses, often provided by the employer, once hired.
It's also beneficial to have prior experience in healthcare, customer service, or a related field, although it's not always required for a trainee position.
Additional Considerations
Some employers may require or prefer candidates to have a Certificate in First Aid or similar qualifications. Background checks and a health assessment may also be part of the hiring process.
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NHS Scotland


in Falkirk click to show distance
Locations are approximate.