Medical Receptionist inCardiff inCardiff PUBLISHED MON 17 MAR 2025

Depending on experience tbc  PERMANENT 

Greenmount Surgery Follow Greenmount Surgery

First point of contact, Serve as the initial friendly face for patients, making a positive impact on their healthcare experience.
Supportive team environment, Work alongside experienced colleagues who provide ongoing training and support.
Diverse responsibilities, Engage in a variety of tasks, including patient registration, appointment booking, and managing medical records, which keeps the role interesting.
Skill development, Enhance strong communication and administrative skills, crucial for personal and professional growth.
Flexibility, Opportunity to work across multiple sites, providing variety and the chance to interact with different teams.
Contribution to patient care, Play an essential role in helping patients navigate the healthcare system and access the care they need.
Community involvement, Work within a local healthcare practice that contributes to the well-being of the Cardiff community.
Join Greenmount Surgery in Cardiff as a Medical Receptionist, where you’ll be the welcoming face of our practice! As the first point of contact for patients, your friendly disposition and excellent communication skills will make a real difference in their experience. If you have prior experience in a similar role or a passion for patient care, we want to hear from you. You'll be part of a supportive team that values ongoing training and empowers you to grow in your career.

In this dynamic role, you'll navigate a range of administrative tasks, from greeting and guiding patients to booking appointments and managing calls with professionalism. Your ability to maintain confidentiality and provide outstanding support to both patients and clinicians will be crucial. This position requires flexibility, as you'll be assisting across multiple sites. If you're ready to make a meaningful impact in the care industry while working in a nurturing environment, apply today and take the first step towards a fulfilling career with us!
First point of contact, Serve as the initial friendly face for patients, making a positive impact on their healthcare experience.
Supportive team environment, Work alongside experienced colleagues who provide ongoing training and support.
Diverse responsibilities, Engage in a variety of tasks, including patient registration, appointment booking, and managing medical records, which keeps the role interesting.
Skill development, Enhance strong communication and administrative skills, crucial for personal and professional growth.
Flexibility, Opportunity to work across multiple sites, providing variety and the chance to interact with different teams.
Contribution to patient care, Play an essential role in helping patients navigate the healthcare system and access the care they need.
Community involvement, Work within a local healthcare practice that contributes to the well-being of the Cardiff community.

Useful skills for a Medical Receptionist:
To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.
2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.
3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.
4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.
5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.
6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.
7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.
8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.
9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.
10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.
11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.
12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.
 


in Cardiff click to show distance
Locations are approximate.