QR Code Receptionist inAberdeen inAberdeen PUBLISHED SUN 28 APR 2024

EnerMech

We are?

A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it’s not just about investing in our infrastructure, service offering and technology, but by also investing in our people.

The role?

An opportunity has arisen for a permanent Receptionist to join our Aberdeen site, working alongside the Lead Receptionist and reporting to the Base and Facilities Manager.

The role is full time working 37.5 hours per week. You will be responsible for providing administrative support to Facilities, Base and Reception. Main duties and responsibilities will include;

  • Provide a warm and professional welcome to internal and external visitors to the EnerMech building ensuring an excellent first point of contact for everyone, projecting EnerMech’s positive image.
  • Open all incoming mail and prepare for distribution.
  • Project an excellent telephone manner and manage a busy switchboard with smooth efficient transferring of incoming calls.
  • Provide visitor badges to relevant people and maintain a log for these for security and Health and Safety regulations.
  • Booking taxis
  • Franking mail and taking to Post Office when necessary
  • Processing daily delivery notes onto the system effectively and efficiently.
  • Perform other duties deemed appropriate by line manager.
  • Responsible for providing administrative support for Base and Facilities.
  • Responsible for raising purchase quotes/purchase orders for Base and Facilities.
  • Responsible for receipting and ensuring goods are goods received noted.
  • Assisting with maintaining the Facilities Maintenance Helpdesk, assigning and closing tickets, highlight due dates.
  • Assisting with Document Control when required.

You are?

You will be educated to Standard Grade level and have previous experience in a similar role/industry. You will have a good working knowledge of all Microsoft packages. An administrative qualification would be advantageous. You will have a friendly and approachable manner, with excellent communication and organisational skills.

Diversity & Inclusion

At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated.

Company Benefits

  • Generous holiday entitlement
  • Pension scheme
  • Private health cover
  • Various staff discount schemes
  • Canteen on site
  • Employee referral scheme
Useful skills for a Receptionist:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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