QR Code Ward Clerk inOldbury inOldbury PUBLISHED TUE 8 APR 2025

£26,510 to £26,510 a year  PERMANENT  GOOD SALARY 

ENHANCED DBS GYM MENTAL HEALTH MULTI-DISCIPLINARY NHS PENSION
Structured work schedule, 40 hours per week, Monday to Friday, allowing for a good work-life balance.
Opportunity to work in a state-of-the-art hospital environment that supports women's mental health treatments.
Role involves diverse responsibilities, from administrative tasks to liaising with multi-disciplinary teams and external agencies.
Potential for career advancement through Cygnet's apprenticeship scheme and support for skill development.
Competitive salary package of £26,510 per year along with various employee benefits including health cash plans and life assurance.
Supportive work environment with expert supervision and a focus on teamwork within a multi-disciplinary team.
Access to employee perks like discounted gym memberships, home mortgage broker services, and cycle-to-work schemes.
Join a dedicated team at Cygnet Hospital Oldbury as a Ward Clerk, where your organisational skills will ensure the seamless management of patient care in our supportive environment. Our state-of-the-art facility, specialising in women’s mental health, is seeking someone like you to work 40 hours a week, Monday to Friday, from 9 am to 5 pm. By joining us, you’ll be directly contributing to the wellbeing of those who need it most, providing essential administrative support to a dynamic multi-disciplinary team.

In this pivotal role, you’ll assist with vital tasks such as maintaining patient records, attending ward rounds, and liaising with external agencies. Your proficiency in administrative processes will help keep our wards compliant and running smoothly. At Cygnet, we not only value your skills but also offer fantastic career development opportunities. Enjoy a starting salary of £26,510, alongside a range of benefits, including a health cash plan, expert supervision, and discounted memberships. If you’re experienced, organised, and passionate about making a difference, we would love to hear from you!
Structured work schedule, 40 hours per week, Monday to Friday, allowing for a good work-life balance.
Opportunity to work in a state-of-the-art hospital environment that supports women's mental health treatments.
Role involves diverse responsibilities, from administrative tasks to liaising with multi-disciplinary teams and external agencies.
Potential for career advancement through Cygnet's apprenticeship scheme and support for skill development.
Competitive salary package of £26,510 per year along with various employee benefits including health cash plans and life assurance.
Supportive work environment with expert supervision and a focus on teamwork within a multi-disciplinary team.
Access to employee perks like discounted gym memberships, home mortgage broker services, and cycle-to-work schemes.
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Ward Clerk:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


Locations are approximate.
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