Ward Clerk - Ward 7a CCU (Cardiology) inSouthport inSouthport PUBLISHED TUE 25 FEB 2025

Opportunity to work in a supportive and friendly multidisciplinary team in a vital healthcare environment.
Experience in a specialized cardiology unit, gaining valuable knowledge and skills in a high-demand area of medicine.
Full-time permanent position offering a stable employment opportunity within the NHS.
Involvement in essential administrative tasks that directly contribute to the quality of patient care.
Opportunity to develop a diverse skill set, including communication, organization, and technical skills related to healthcare documentation systems.
Access to training and mandatory courses, enhancing career development and compliance with healthcare standards.
Engagement with a wide range of healthcare professionals, increasing networking opportunities and enhancing teamwork skills.
The role of Ward Clerk for Ward 7a CCU (Cardiology) at Southport with Mersey and West Lancashire Teaching Hospitals NHS Trust offers a full-time opportunity to support a 26-bedded ward specializing in medical and cardiology care. The successful candidate will work closely with a multidisciplinary team, handling essential administrative tasks such as managing patient admissions, transfers, and discharges through electronic systems, maintaining accurate documentation, and ensuring effective communication within the ward and with other departments.

Key responsibilities include answering phone calls, filing patient records, delivering mail and messages, liaising with case managers for patient care coordination, and maintaining the ward’s administrative area. The role requires adherence to Trust policies regarding risk management, infection control, and maintaining a clean and organized workspace. Ideal applicants should possess strong organisational and communication skills to contribute to the high-quality care provided to patients.
Opportunity to work in a supportive and friendly multidisciplinary team in a vital healthcare environment.
Experience in a specialized cardiology unit, gaining valuable knowledge and skills in a high-demand area of medicine.
Full-time permanent position offering a stable employment opportunity within the NHS.
Involvement in essential administrative tasks that directly contribute to the quality of patient care.
Opportunity to develop a diverse skill set, including communication, organization, and technical skills related to healthcare documentation systems.
Access to training and mandatory courses, enhancing career development and compliance with healthcare standards.
Engagement with a wide range of healthcare professionals, increasing networking opportunities and enhancing teamwork skills.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Ward Clerk - Ward 7a CCU (Cardiology):
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


in Southport click to show distance
Locations are approximate.